What are the forms of payment you accept?
We accept US based credits cards. We accept Visa, MasterCard, Discover and American Express.
Do you accept PayPal?
Yes, we do accept PayPal.
Where can I find your products at a store near me?
Please refer to the store locator for a list of retailers in your area.
Your Store Locator comes up with no results in my area. Where can I purchase?
If the locator provides no listing of stores in your area, you will need to purchase online at this time.
Where can I get samples?
What if I had an allergic reaction to your product?
We recommend discontinue use immediately and contact your physician. They can provide you details on what ingredient you may have had a reaction to.
After I place my order, when will my order ship?
Generally all orders ship in one to two business days.
How come the tracking number isn't working?
If your package just shipped, please allow at least one to two business days for the carrier to update their site with all tracking information.
Can I pick up my order instead of having it delivered?
We only offer shipping options at this time.
I have a rush order. Can it be delivered Saturday?
We do not provide Saturday delivery. We only provide shipments for Monday – Friday.
The tracking shows the package was delivered but I didn't receive my package. What if I have a lost or stolen package?
Once an order has shipped, Vonte is not responsible for lost or stolen packages confirmed to be delivered to the address as entered for the order. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.
Once an order has shipped and tracking becomes available, we recommend the receiver be available on the estimated date of arrival of the package or the receiver to contact the carrier to schedule a pick up at the holding facility.
Do you ship internationally?
Do you ship to PO Boxes?
Do you ship to military locations (APO/FPO/DPO)?